Wednesday 1 July 2020

7 Best Practices for Microsoft Dynamics Implementation


Microsoft Dynamics is among the widely used CRM platforms. It requires careful planning and implementation to make sure that it can fit the exact needs of a business. A lot of effort and time can go into making a sustainable plan for user adoption and ensuring a successful deployment. It’s in the best interest of every business to consider the seven best practices for successful Microsoft Dynamics implementation to succeed. Here’s what every company should know:

  1. Get professional help - Digital transformation solutions providers can get a business started on the right track. They can help save time, minimize costs, and avoid the guesswork involved in planning and implementing Microsoft Dynamics correctly. They can analyze the needs of a company and provide recommendations for the best solutions that can work best for the organization. 
  2. Implement a collaborative environment – The Microsoft Dynamics implementation must cover several areas in the business. Organizations need to be aware of their resources from every department and use these to plan ahead and in determining the best solutions with help from digital transformation solutions providers. 
  3. Identifying the master data – When planning Microsoft Dynamics implementation, businesses need to identify the system that can serve as a record system. Dynamics for Finance and Operations is typically preferred, but Sales can serve the same purpose, too. That will depend on the data that needs to be stored. 
  4. Finalize customization – Ideally, migrations and customizations must be fulfilled with a seamless Operations system before integrating Microsoft Dynamics for Sales with that for Finance and Operations. While this may not be feasible for most cases, the consistent creation of data scripts and data mapping could help ensure a smoother integration process. 
  5. Keep business and implementation timelines in sync – A business should determine when to implement Microsoft Dynamics when planning the project timeline. The deployment plan must be attainable and ensure that the system can go live without delays. 
  6. Involve the IT team – Businesses with their own IT department must involve the team with their decisions. IT specialists can work together with the Microsoft Dynamics implementation partner to efficiently understand how the new system works and how it should be maintained in the long run. 
  7. Other stakeholders in the business should be involved – Cross-functional teams consisting of the Microsoft Dynamics partner and the enterprise architect must work together to ensure success.

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